Refund Policy
At BohoArtisanJewelry, customer satisfaction is our priority. If you are not fully satisfied with your purchase, we’re here to help. Please read our refund policy carefully.
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Returns
• You have 7 days from the date of delivery to request a return.
• To be eligible, the item must be unused, in the same condition you received it, and in its original packaging.
• Certain items (e.g., customized, personal care, sale items) may not be eligible for return.
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Refunds
• Once we receive and inspect your returned item, we will notify you about the approval or rejection of your refund.
• If approved, your refund will be processed within 1 business days, and the credit will automatically be applied to your original payment method.
• Shipping costs (if any) are non-refundable.
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Exchanges
We only replace items if they are defective, damaged, or delivered incorrectly. If you need to exchange an item, please contact us at Bohoartisanjewelry@gmail.com.
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Non-Returnable / Non-Refundable Items
• Gift cards
• Downloadable software or digital products
• Personalized/custom orders
• Sale/discounted items
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Shipping for Returns
• You will be responsible for paying the shipping costs for returning your item (unless the product was defective or we made a mistake).
• We recommend using a trackable shipping service to ensure your item reaches us safely.
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Contact Us
If you have any questions about our Refund Policy, please contact us:
📧 Email : Bohoartisanjewelry@gmail.com.