đ Product Care & Repair â Boho Artisan Jewelry
At Boho Artisan Jewelry, each piece is handcrafted with love and care. To ensure your jewelry stays beautiful for years, we recommend the following care tips and also offer repair services when needed.
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đ Jewelry Care Tips
1. Daily Care
⢠Remove jewelry before showering, swimming, or exercising.
⢠Avoid direct contact with perfumes, lotions, and harsh chemicals.
⢠Gently wipe your jewelry with a soft cloth after wearing.
2. Storage
⢠Store jewelry in a dry and cool place.
⢠Use the original jewelry box or a soft pouch to prevent scratches.
⢠Keep pieces separate to avoid tangling or damage.
3. Special Care for Metals & Gemstones
⢠Gold & Silver Jewelry: Clean occasionally with a mild soap solution and dry with a soft cloth.
⢠Gemstone Jewelry: Avoid exposure to extreme heat and strong chemicals.
⢠Plated Jewelry: Handle with extra care to maintain plating and shine.
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đ ď¸ Repair Services
We understand accidents happen. Thatâs why Boho Artisan Jewelry offers repair services to help restore your favorite pieces.
⢠Minor Repairs: Stone tightening, clasp adjustments, and polishing.
⢠Major Repairs: Chain replacement, resizing, or re-plating.
⢠Eligibility: Repair services are available only for authentic Boho Artisan Jewelry pieces.
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đ° Repair Costs
⢠Within 30 days of purchase: Free repairs for manufacturing defects.
⢠After 30 days: A minimal service fee may apply (based on repair type).
⢠Shipping charges: Customers are responsible for sending the item to our repair center; return shipping will be covered by us once repaired.
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đŚ Repair Process
1. Contact us at bohoartisanjewelry@gmail.com with your order number and details of the issue.
2. Our team will confirm if the item is eligible for repair and provide return instructions.
3. Once received, repairs take 7â14 business days depending on complexity.
4. The repaired item will be shipped back safely in secure packaging.